Data & Bandwidth

All websites are different and have different space and bandwidth requirements. We feel that 1GB of web space and 10GB of monthly data transfer should cover most requirements, however this is only a reference point and we ensure we have plenty of capacity should your needs exceed this baseline.

BrokenStones currently has a 100mbit Link to 'The Internet'. All customer websites have the full capacity of this link available to them. We are confident that this is more than enough for our own and our customers requirements. However this link is closely monitored and we have ensured that our suppliers have plenty of capacity and can provide that quickly should the need arise.

Management Facilities

We provide a number of tools to make it easier and more secure for our customers to update their website. We enable Secure File Copy access for our customers which provides similar functionality to FTP but uses a secure encrypted connection for added security.

By default we provide a test area with every website, this test area allows customers to use the Secure File Copy access to upload changes to their website and test the functionality before making those changes live. Once happy with the site in the test area the changes can then be pushed to the live site with a simple click of a button. Using this method it is also possible to view differences between the test & live site and take backups of the live site which can then be downloaded.

A comprehensive real time graphical analysis of website usage is provided to enable you to view at a glance various aspects of how your website is performing. You are able to view monthly, weekly, daily and hourly breakdown of statistics. You are able to see who is visiting your site, where they visited it from, what visitors are looking at and how long they stayed for. You can view what search terms have been used to find your site and use this to improve your search rating.

Databases

Many websites use some form of database to store and organise content. MySQL is our standard database but we are happy to accommodate other common and not so common database technologies.

DNS Registration & Maintenance

Every website needs a domain name to help build it's identity, if you don't already have one we can advise and arrange that for you. If you do already have your own domain but need help to maintain it we can also help out there too.

Fully Managed Updates

Although we provide an easy to use set of tools for uploading changes to your website, if you would rather have complete piece of mind we can manage the whole update process for you. We can install any changes on to your test site, produce a list of changes, then along with you and the web designers check everything is as it should be. Finally we can push your test site to your live site and make sure things still function as expected, rolling back to your previous version if necessary.

Fully Managed Dedicated Servers

For customers who have extremely busy websites that are bandwidth and resource intensive we would recommend our dedicated servers service. BrokenStones would look after the hardware & software and provide the same easy to use tools as with the standard hosting service. The difference here is you have a dedicated server or a cluster of servers just for your websites. From a single server to a cluster of servers with full redundancy and load balancing we can advise and manage.

User Customized

Finally if your needs are not covered by the features listed above please contact us with your queries or requirements, whether you use a proprietary content engine or a bespoke database system we will be happy to discuss how we can fit your requirements.