Making IT work for your business we have a choice of support packages that reflect our clients’ IT needs. So, you only pay for the level of service that’s right for you, nothing more.
Pay As You Go
- Access our expert IT Support services at our hourly rate as and when you need them.
- On-site support is charged at £50 per hour and is rounded up to the nearest hour.
- If we need to access your system remotely to solve your IT problem this is charged at £50 per hour and is rounded up to the nearest 30 minutes.
Lite – peace of mind from only £10 per month
This package is designed for small businesses and home offices with one or two computers and includes:
- Phone / Email / Remote Support
- Internet Connectivity and Security
- Basic Desktop Support
- Printing and Scanning Support
- Discounted On-site support
Standard – minimise downtime from only £70 per month
This package is designed for businesses with up to 2 servers, operating from two locations with a maximum of 10 users and includes:
- Phone / Email / Remote / Onsite Support
- Windows Updates (WSUS)
- Server / Backup Monitoring
- Internet Connectivity & Security
- Basic Desktop Support
- Infrastructure Support
- Printing & Scanning Support
- Support for Email Systems
Premium – mission critical support from only £150 per month
This package is designed for businesses and organisations of any size who rely heavily on their IT systems and infrastructure
- Phone / Email / Remote / Onsite Support
- Windows Updates (WSUS)
- Server / Backup Monitoring
- Internet Connectivity & Security
- Full Desktop Support
- Infrastructure Support
- Printing & Scanning Support
- Support for Email Systems
- Security Auditing
- Allocated Support Time
