With our 'complete' package we will look after all of your IT needs. We give you peace of mind that you have a reliable and secure IT infrastructure that your business can depend on.

Have you ever stopped to consider what would happen to your business if any or all of your IT systems stopped working?

• How many potential customers would you lose should your website stop functioning?
• How much productivity would be lost if you were unable to send or receive email, or if you phone system failed?
• How easily can you retrieve lost data should a file server or database crash?
• How quickly could you get up and running again if you suffered a fire or flood?

We can help answer all of these questions and provide you with solid solutions to all the problems they raise.

Feature Overview

Features

All businesses are different and have different needs. Here are some examples of some of the more common services, please contact us so we can discuss what would be of benefit to you.

Site Audit

Periodically we will visit your site to perform an audit on your IT infrastructure. We will be looking at what equipment you have, how it is used, the state of repair and how we can help to optimise your IT solution. Following this we will provide you with a detailed report of our assessment and any recommendations for improvements or streamlining.

System Setup

After installation of new infrastructure we will spend time with you on your site, ensuring everything is set-up to your requirements. We will be there to make sure that your existing systems are integrated with any new systems we have introduced and take care of any unforeseen issues that may arise. We will be on hand to provide support and reassurance to you and your staff and help facilitate a smooth integration.

Hardware Specification & Procurement

For any new hardware requirements you may have we can listen to your basic requirements and then provide you with a range of specifications. We will give our recommendations and be on hand for consultation whilst you make your final decision. We will then handle the procurement and integration of the new hardware for you.

Email Hosting

Email is a basic requirement of almost all businesses. BrokenStones runs a secure and feature rich mail system which should cater for almost all needs. As standard we provide Spam & Virus filtering, individual and shared mail boxes, Mail aliases, Mailing lists and automated reply 'robots'. We will take the time to explain all the features to you, what they do, how they can be of use and how to use them to their full potential. If you wish to manage your mail accounts yourself we provide a simple and easy to use web interface for managing your mail domain, alternatively we can do it all for you. Via a separate web interface your staff can easily manage their mail filtering rules and out of office replies. Should you wish to enable your staff to access their email on the move you can also enable secure roaming webmail access for them.

We provide real time statistics on you mail usage, how many spam/virus blocks you've had, who's sending or receiving the most email, where your mail is coming from or going to.